Privacy Policy BBWin — Your Personal Data Protection

BBWin ("we", "our platform") is committed to protecting the privacy of every individual who uses our services. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of your personal information.

We understand that your trust is our most valuable asset. That is why we only collect information that is strictly necessary, store it securely, and use it solely for the purposes clearly stated. Every decision regarding the handling of your data is made with your best interests and safety as the priority.

This policy applies to all information collected through the bbwin website, mobile app, customer service, and any other communication channels we operate.

BBWin collects various types of information depending on how you interact with our platform. The following are the main categories of data we collect:

We do not collect sensitive information such as biometric data, medical records, or religious information unless required by law or with your explicit consent.

Every piece of information we collect has a clear and legitimate purpose. bbwin uses your personal data for the following purposes:

• Account management: Create, verify, and maintain your member account, including all required KYC processes.
• Transaction processing: Process deposits, withdrawals, and all financial activities securely and accurately.
• Service delivery: Allows you to access all games and features on the BBWin platform without interruption.
• Platform security: Detect and prevent fraud, money laundering, illegal activity, and security threats.
• Legal compliance: Fulfil applicable legal and regulatory obligations, including anti-money laundering (AML) reporting requirements.
• Service improvement: Analyse usage patterns to improve the platform, personalise the user experience, and develop new features.
• Communications: Send important account information, security notifications, and service-related updates.
• Customer support: Provide effective support and resolve any issues you encounter.

BBWin does not sell or rent your personal information to any third party. However, under certain circumstances, we may share your data with the following parties:

• Payment service providers: To process your deposits and withdrawals securely. All providers are required to comply with strict data security standards.
• Game software providers: The minimum data required to allow you to access third-party games integrated within the bbwin platform.
• Technical service providers: Including server hosts, cloud services, and analytics tools that help us operate the platform.
• Regulatory and law enforcement bodies: When required by law, court order, or a regulatory body with applicable jurisdiction.
• Third parties in corporate transactions: In the event of a merger, acquisition, or asset sale, you will be notified in advance.

All third parties working with bbwin are bound by confidentiality agreements and are required to meet data protection standards equal to or higher than our own.

BBWin implements comprehensive technical and organizational security measures to protect your personal data from unauthorized access, loss, or accidental disclosure.

• End-to-end encryption: All communications between your device and bbwin servers are protected with the latest TLS/SSL protocols.
• Internal access control: Only authorised personnel may access user data, and every access is logged and monitored.
• Regular security testing: We conduct regular penetration testing and security audits to identify and patch any vulnerabilities.
• Two-factor authentication (2FA): Additional security layers are available for your account to prevent unauthorised access.
• 24/7 monitoring: Automated monitoring systems operate around the clock to detect suspicious activity and take immediate action.

While we take all reasonable steps to protect your data, no security system can be guaranteed 100% safe. In the event of a data breach affecting you, we will notify you within the timeframe required by law.

BBWin uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:

• Essential cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled.
• Performance cookies: Helps us understand how users interact with the platform so we can make relevant improvements.
• Functional cookies: Remember your preferences such as language, display settings, and game preferences to deliver a more personalised experience.
• Analytics cookies: Used to analyze traffic and usage patterns in aggregate for platform development purposes.

You can manage cookie settings through your browser preferences. However, disabling essential cookies may affect platform functionality. Continued use of the bbwin platform after a cookie notification is considered your consent to our use of cookies.

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and bbwin's policy, you have the following rights regarding your personal data:

The bbwin platform is strictly for individuals aged 18 and above. We do not knowingly collect any personal information from children or minors under the age of 18.

If we discover that we have collected information from a minor, we will take immediate steps to delete that information and close the account in question. If you believe your child or any minor has registered a bbwin account, please contact us immediately.

BBWin reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform enhancements. Any significant changes will be communicated to you via:

• In-platform notifications on BBWin
• Email to the address registered in your account
• Clear notices on our homepage

The "Last Updated" date at the top of this document will be updated whenever changes are made. We encourage you to review this Privacy Policy periodically. Continued use of the platform after changes are published constitutes your acceptance of the updated policy.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please do not hesitate to contact us.

The BBWin Data Protection Team is ready to assist you with:

• Inquiries about personal data we hold
• Requests to access, correct, or delete your data
• Complaints relating to privacy violations or unauthorized use of data
• Any general concerns regarding your privacy and data security